Privacy policy
Privacy Policy
Last updated: July 2026
At Luis The Abstract Artist, we respect your privacy and are committed to protecting your information. This Privacy Policy explains what information we collect, why we collect it, and how we use it when you visit our website, place an order, or get in touch with us.
Information We Collect
When you use our website, we may collect information including:
- Your name
- Email address
- Billing and shipping address
- Telephone number (if you choose to provide one)
- Order and transaction details
- Device and browser information
- Website usage data collected through cookies and similar technologies
Payments are processed securely through Shopify and its authorised payment providers. We never store your full payment card details.
How We Use Your Information
We use your information to:
- Process and fulfil your orders
- Deliver original artworks and fine art prints
- Communicate with you about your purchases
- Respond to enquiries and provide customer support
- Improve our website and your shopping experience
- Help prevent fraud and maintain the security of our website
- Meet our legal and regulatory obligations
Where required under applicable data protection law, we process your personal information because it is necessary to fulfil our contract with you, to comply with legal obligations, to pursue our legitimate business interests, or because you have given your consent.
Marketing
If you have asked to receive updates from us, we may occasionally contact you about new artwork, exhibitions, print releases or other news from Luis The Abstract Artist.
If you no longer wish to receive these updates, simply contact us and we’ll remove your details from our marketing list.
Shopify
Our online shop is hosted by Shopify, which provides the secure e-commerce platform that allows us to sell our artwork and prints.
Your information may be processed by Shopify and its trusted service providers in accordance with Shopify’s own Privacy Policy.
Cookies
Our website uses cookies and similar technologies to help it function properly, remember your preferences, analyse website traffic and support the checkout process.
You can manage or disable cookies through your browser settings. Please note that doing so may affect the functionality of certain parts of the website.
Sharing Your Information
We never sell your personal information.
We only share information where necessary to operate our business, including with:
- Shopify
- Payment processors
- Shipping and delivery providers
- Website analytics providers
- Professional advisers, such as accountants or legal advisers, where necessary
- Government authorities or regulators where required by law
How Long We Keep Your Information
We keep personal information only for as long as reasonably necessary to fulfil orders, meet our legal obligations, resolve disputes and maintain appropriate business records.
Your Rights
If you are located in the UK, the European Economic Area (EEA), or another jurisdiction with applicable privacy laws, you may have the right to:
- Access the personal information we hold about you
- Request that inaccurate information is corrected
- Request that your personal information is deleted
- Object to or restrict certain types of processing
- Withdraw your consent where processing is based on consent
- Request a copy of your personal information
If you would like to exercise any of these rights, please contact us using the details below.
International Transfers
Some of the companies we work with, including Shopify and certain service providers, may process information outside your country of residence. Where this happens, appropriate safeguards are used to help protect your personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements or the services we use. Any updates will be published on this page together with the revised “Last updated” date.
Contact
If you have any questions about this Privacy Policy or would like to exercise your privacy rights, please contact:
Luis The Abstract Artist